June 30th, 2011

Tailor Your Pitches Without The BS: Lessons From SHIFT Communications

Bloggers (well-known and not so well-known) are prime influencers in your market. Although a blogger may not use your product or service, he or she may track influential trends, companies and events. Get on a blogger’s radar — and follow a few simple rules — and you can easily build a relationship and garner some favorable press.

So how do you win the ear of influential bloggers in your market? I put this question to Mary Sullivan of SHIFT Communications, a PR firm with offices in Boston, San Francisco and New York.

Sullivan is a senior account executive with the firm and the only PR person whose emails land in my Gmail Priority Inbox — which is saying a lot. I receive dozens of pitches each week, all of which end up in the “everything else” part of my inbox, which is basically the “delete without reading” section.

(Priority Inbox is Gmail’s relatively new tool that sorts your emails, separating the most important from the rest, based on your usage patterns. It’s what has motivated me to provide quality, targeted content — but that’s another post!)

According to Sullivan, your messages have to be targeted and genuine to get a blogger’s attention — as most of us are great BS detectors and can spot a “dash and blast” email a mile away. Sullivan recommends that you use whatever tools you have to customize each message to each individual blogger.

Yes, this means you actually have to get to know individual bloggers.

Because individual pitches take more time, Sullivan makes sure she’s cultivating the right bloggers. In deciding whom to pitch, she reads each blogger’s most recent posts and selects (or not) based on what she sees.

When she finds a blogger she wants to engage, her account team follows the blogger’s posts and looks for opportunities to comment and add value. Over time, she and the blogger develop a mutually beneficial relationship: She adds value to the blog by engaging in conversation, providing information, and even (indirectly) generating blog topic ideas. In return, the blogger learns more about the products or services Sullivan promotes and may choose to write about them.

Sullivan prefers Twitter, blogs and LinkedIn as relationship building tools for her B2B clients over Facebook.

What methods have you tried to win the attention of bloggers? What’s worked and what hasn’t? Leave your comment below.

Full disclosure: Neither Mary Sullivan or SHIFT Communications asked me to write this article nor was I paid to do so. Eloqua is SHIFT’s client. I have written and Tweeted about Eloqua’s content in the past because I think they produce content that’s relevant and helpful to marketers. (Especially loved their Wikipedia Grande Guide.)

About the author: Dianna Huff

A B2B web marketing expert, Dianna helps B2B companies grow through SEO, marketing writing, and social media. A frequent speaker, Dianna has been quoted in numerous blogs, books, and articles; her client list includes large and small B2B companies across the U.S. Follow her on Twitter @diannahuff. To receive her e-course on creating great B2B marketing content, subscribe to her newsletter, The MarCom Strategist.

Feedback on “Tailor Your Pitches Without The BS: Lessons From SHIFT Communications”

  1. Joe Chernov Says:

    This made my day. Two of my favorite people not only connecting, but connecting in a way that celebrates what both are great at. How cool!

    Let me give you even more insight into what Mary and the SHIFT team do so well … and why it helps someone like Dianna succeed: When we were getting ready to pitch our new infographic and Social Media ProBook they equipped me with not only the names and email addresses of bloggers to contact (every PR firm does that), but SHIFT also added a note indicating if each person had written in the past about any of our infographics or marketing content (they even added a note if the person had commented on someone else’s blog post about our content!) AND exactly what that person had said. The result? I was quoting people back to themselves … often a full year after they had written something about us. With value add like that, everyone in the communications chain — the client, the writer and even the agency — wins.

    Thanks for this post Dianna. I love seeing my team get the applause they deserve!

    Your fan,
    Joe Chernov / Eloqua / @jchernov

  2. Dianna Huff Says:

    Joe — I am your fan as well and trust me, I’m not kidding when I say Mary is the only PR person that I talk to. I get so many untargeted “blast email” pitches that I just now delete them without reading them. I love what SHIFT is doing for you, and as you know, I love your content. :-)

Post Your Response