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Copywriter Bob Bly has an interesting discussion on his blog about a new social media report Order premarin online cheap, by Michael Stelzner.
While Bob's post focuses on how social media is time consuming and delivers little ROI with regard to the time spent on it, New Hampshire NH N.H. , Buy premarin cod, he also states in one of his comments that social media advocates refuse to measure social media ROI by "bottom line" results.
It's true. I cannot tell you in terms of hard numbers how social media has benefited my business -- only that it has (tremendously), cheap premarin online. Rabatt kaufen premarin, However, I realized this morning that we do many things that have "zero bottom line results" but which impact our businesses in ways we can't even imagine, buy premarin online legally. Generic premarin, Take face-to-face networking, for example, premarin farmacia a buon mercato. About five or so years ago, I attended a Business Marketing Association meeting in the Boston area in order to hear my good friend Mac McIntosh give a presentation, order premarin online cheap. Premarin online kaufen, At that meeting I met a MarCom Manager from a major tech company in the area. We kept in touch, New Jersey NJ N.J. , Premarin pills, connected on LinkedIn, and she signed up for my e-newsletter, buy premarin without prescription. Michigan MI Mich. , A year or so later, she moved to a new company and hired me for a project, αγοράζουν φτηνά premarin. αγοράσετε premarin, . . and then another project, comprare premarin sconto. Comprar en línea premarin, . , Jotta premarin verkossa. Købe premarin, and then another. She was also instrumental in getting me into her company to give a presentation on B2B copywriting to her colleagues, order premarin online cheap.
So this morning I'm sitting here doing a new proposal for another large tech company in the area, Kansas KS Kans. , Mississippi MS Miss. , and as I was typing the person's contact information into ACT!, and noting that she had been referred to me by this MarCom Manager I had met years ago, discount premarin, Billige premarin Apotheke, I had a real ephinany:
You simply cannot measure social media / social networking by traditional or "bottom line" measures.Social media tools, such as Twitter, cheap premarin pills, Premarin discount, are similar to having a chat over a cup of coffee -- or a first date. And as Mac is always saying, South Carolina SC S.C. , you can't ask your customers to marry you on the first date because you'll scare them away.
If I had asked the MarCom Manager if she was going to send me work while sitting at that BMA dinner meeting, do you think she would have hired me a year later. Hell no. Order premarin online cheap, It's the same for social media. You can't expect people to send you "juicy fat contracts" simply because they're following you on Twitter.
What happens with social media (and face-to-face networking) however, is that people get to know you. They learn how you think, how you present yourself, even a little of your values and business principles.
Over time, they connect more deeply with you and begin to either inquire about your services or refer others to you. And that is where the magic happens, as I realized this morning.
If you're looking for social media to send you leads and contracts, you'll be disappointed. If you use social media to connect with others and build new relationships, you'll find results and success -- plus a whole lot of satisfaction.
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March 26th, 2009 at 12:15 pm
Amen, and amen, and AMEN. ‘Nuff said.
March 26th, 2009 at 3:56 pm
[...] are crucial in most areas of human endeavor, and yet hard to measure. Her post, “Social Media: Don’t Expect a Marriage Proposal on the First Date,” uses as an example a contact she developed (and that’s really too strong a word, [...]
March 26th, 2009 at 3:57 pm
Debra —
March 27th, 2009 at 7:00 am
Hi Dianna,
That was so wonderful to hear a real story ascertaining the importance of social media marketing. I too similar experiences and is finding SMO to help our clients to get more leads and better ROI at this juncture of economic crisis.
Let us hope for the best. Keep rocking with your blogs!
March 27th, 2009 at 10:36 am
Dax,
Thanks for the nice words and for stopping by.
April 1st, 2009 at 7:16 am
I like the dating analogy. It’s one I use often, because so many people seem to lose their common sense when it comes to online networking or social media. But when you put it in more traditional terms (real face-to-face human interactions), it becomes clearer.
Great post!
-Ed