Comments on: My Son Learns About Online Customer Service http://www.dhcommunications.com/2007/12/my-son-learns-about-online-customer-service/ Mon, 30 Aug 2010 11:11:00 +0000 hourly 1 http://wordpress.org/?v=abc By: Dianna Huff http://www.dhcommunications.com/2007/12/my-son-learns-about-online-customer-service/comment-page-1/#comment-466 Dianna Huff Thu, 27 Dec 2007 12:18:05 +0000 http://marcom-writer-blog.com/?p=195#comment-466 Shama, Yes, I agree! Shama, Yes, I agree!

]]> By: Shama Hyder http://www.dhcommunications.com/2007/12/my-son-learns-about-online-customer-service/comment-page-1/#comment-465 Shama Hyder Wed, 26 Dec 2007 18:10:04 +0000 http://marcom-writer-blog.com/?p=195#comment-465 Dianna, I often think about this. I wish more companies with the huge revenues would amp up the customer support. However, most companies just focus on the quantitative benefits of 24-7 tech support, and usually the benefits don't measure up. Qualitatively, however, it would really help the company brand. Dianna,

I often think about this. I wish more companies with the huge revenues would amp up the customer support. However, most companies just focus on the quantitative benefits of 24-7 tech support, and usually the benefits don’t measure up. Qualitatively, however, it would really help the company brand.

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